Get in Touch With Us

Got a question about one of our reviews, spotted something that needs a second look, or want to suggest a brand for us to check out? This page covers how to reach the Non Gamstop Casinos team and what we can realistically help with.

The Best Way to Reach Us

Email is the quickest route to a real answer. Send your message to [email protected] and a member of the team will read it in person — we do not rely on automated replies to close out enquiries.

A short line explaining what your message is about helps us route it properly. If it relates to a specific operator, for example one of the sites featured in our best non GamStop casinos guide, name it and, where relevant, roughly when you had the issue.

What We Can Help With

• Questions about our reviews — Want more detail on how a particular slot library, bonus structure or payment method works at one of the sites we cover? Ask and we will point you to the relevant section or clarify further.
• Corrections — Welcome offers, wagering terms and game selections at casinos not on GamStop change regularly. If something on the site looks out of date, tell us and we will look into it.
• Site suggestions — If you have come across a slots site not on GamStop that you think deserves a look, let us know the name and we will consider it for research.
• Feedback on how we rate and rank — If you disagree with a position in our comparisons or want to know why an operator sits where it does, we are happy to explain our reasoning.
• General enquiries about GamStop and self-exclusion — We can point you towards general information on how GamStop works and how self-exclusion operates, though we are not a substitute for the scheme itself or for professional support services.

What This Page Is Not For

We are an independent comparison site, not an operator. That means we cannot access anyone's casino account, process a withdrawal, resolve a dispute over a specific bet or bonus, or verify a player's identity for a site listed here. Those matters need to go directly to the casino's own support team, whose contact details are usually on their site.

Similarly, if you are looking to add yourself to GamStop, or to any other self-exclusion or blocking scheme, that has to be done through the official channel for that scheme rather than through us. We are not able to process exclusions or removals on anyone's behalf.

How Quickly We Respond

We aim to reply to emails within two working days. During busier periods, such as shortly after a major update to our non GamStop casino rankings, it may take a little longer. If your enquiry is time-sensitive, say so and we will try to prioritise it.

A Note on Accuracy

Details like bonus percentages, free spin counts and minimum deposits change often at casinos not on GamStop, and we work to keep our pages current as of each review date. If you spot a discrepancy between what we publish and what an operator actually offers, we would genuinely like to know — reader feedback is one of the ways we keep our content honest.

All content on this site is intended for readers aged 18 and over. Gambling carries risk, and nothing on this site should be read as encouragement to gamble beyond what someone can afford to lose.

Thank you for taking the time to get in touch. We read every message and will get back to you as soon as we can.